“I have had a great experience with everyone I have interacted with at Aqua Sphere. John, Jeanne, Zack, and Tim are all great to work with. John did a great job explaining how the equipment worked and helping me find the right system for what I wanted. And NO HARD SALES PITCH. I can’t stress that enough. While I wish the RO took up less room, I do like that I can’t store as much useless junk under the kitchen sink.”
Zachary B. – Round Rock, Texas
“I really liked the way Aqua Sphere let us upgrade to different equipment when we needed to. My water tastes just like bottled water.”
Lauren Blankenship – Round Rock, Texas
“Alan was willing to come and explain in detail all of our options. That was very helpful. The Whole Home Defender was very affordable on the ASI Lease to own program and the fact that they maintain it for the next several years as part of it makes it great. I also liked the fact that fixing my old water softener was one of the options. These guys can be trusted.”
Beth LoGuidice – Round Rock, Texas
“Aqua Sphere was not pushy. They were taking care of my family rather than selling a softener. There were no catches or hidden angles and they were very prompt and professional.”
Irene Ankerstar – Round Rock, Texas
“Our water feels much better. Our previous water softener company never followed up with us, but Aqua Sphere has been here after the sale to make sure everything is right and we are happy.”
Thomas Blankenship – Round Rock, Texas
“We really like the feel of the water on the skin. We use a lot less soap in the laundry. Cooking, Cleaning and everything we do is much improved since we got our water softener from Aqua Sphere. We wouldn’t trade it for the world!”
S. & D. Ploof – Round Rock, Texas
Great Customer Service!
I just wanted to let you know how happy I am with the service that I received from Aqua Sphere. Unfortunately I did not contact Aqua Sphere first when I was experiencing trouble with my softener. I contacted ###### Water Systems who after charging me a $85 service fee not only did not fix my softener, but tried to get me to buy another softener for $1500 or spend $710 to fix my current softener which he informed me would only prolong my softeners life about 1 year. When I confronted the owner with this information he was abrupt, rude, and hung up on me.
On the other hand my experience with Aqua Sphere was totally different. The service technician that came out, Brandon, was friendly, knowledgeable, and professional. I was not pushed to purchase a new softener, but instead the needed repairs were made to my unit at half the price quoted by the other water softener company. My unit is 12 years old and was not maintained by previous owners so it required a lot of work. Whenever I called I was always greeted with a warm welcome over the phone by Chuck. On my last service call since I had to call back Brandon was even accompanied by the Owner, Mr. Branson. They took the time to make sure my unit was up and running the way it should.
Good customer service and a company you can trust and count on is hard to come by now days. I am so glad that I have found a company I can now have complete trust in. Thank you for taking such good care of me. You have a customer for life with me! You can be sure that I will refer all of my friends and neighbors to you as well. Thanks again!
J. Espericueta – Round Rock, Texas